Swag is Out, Experiences are In: The New Era of Corporate Event Engagement

February 15, 2024
Multiball LED | Experience by Interactive Entertainment Group
Multiball LED | Experience by Interactive Entertainment Group

In an era where brand interaction and engagement are paramount, companies are constantly seeking innovative strategies to connect with their audience. Gone are the days when a bag full of swag was enough to leave a lasting impression on attendees. Today, the tide is turning towards creating memorable, immersive experiences—a shift that not only captivates but also meaningfully connects with audiences in ways that traditional promotional items simply cannot. 

The Shortcomings of Swag

Despite being common, company swag like t-shirts, pens, and tech gadgets often fails to leave a meaningful impression, especially with Gen Z’s focus on authenticity and sustainability. Sages data shows that 80% of consumers have promotional items, but their appeal is short-lived. Swag can be seen as wasteful, adding to clutter and not truly reflecting a brand’s values. In today’s world, where eco-friendliness and ethical production are crucial, swag that misses these marks can tarnish a brand’s image more than enhance it. 

The Science of Experience 

U.S. Bank's Custom Urban Hoops | Experience by Interactive Entertainment Group
U.S. Bank's Custom Urban Hoops | Experience by Interactive Entertainment Group

Recognizing the limitations of swag, forward-thinking brands are pivoting towards creating memorable experiences that resonate on a deeper level with their audience. These experiences, ranging from interactive installations, personalized entertainment, to gamification of brand messaging, offer a dynamic canvas for storytelling. By integrating customization and branding within these experiences, companies can weave their narratives in a way that is not only engaging but also meaningful to their audience. 

Rather the distributing the mundane swag attendees are used to, imagine offering an interactive VR experience that transports attendees to a virtual setting where they can explore your product’s features in a compelling narrative context. Or, consider a custom escape room that challenges participants to solve puzzles related to your brand’s mission. These experiences do not just leave a lasting impression; they foster a connection that extends beyond the event, encouraging word-of-mouth sharing and deeper brand engagement. 

Synergy Between Swag and Experiences 

Giant Human Claw | Experience by Interactive Entertainment Group
Giant Human Claw | Experience by Interactive Entertainment Group

Danielle Richter, Director of Event Experiences at Interactive Entertainment Group, shares, “This doesn’t mean you have to give up on swag entirely; it’s really about changing how you use it. When you combine it with engaging experiences, such as a human claw machine dive, its appeal and impact can soar.” 

She adds, “This approach not only increases the perceived value of your promotional items but also deepens your connection with your audience. It shows that swag, when smartly integrated with interactive experiences, can greatly boost brand engagement and memory retention.” 

Wrapping Up 

Speed of Light | Experience by Interactive Entertainment Group
Speed of Light | Experience by Interactive Entertainment Group

In the competitive landscape of trade shows, sponsorships, and brand activations, the transition from swag to experiences represents a strategic evolution. As we move towards a more connected and conscious marketplace, the brands that stand out will be those that offer meaningful, memorable, and shared experiences. These are the brands that will not only capture the imagination of their audience but also earn their loyalty and advocacy, proving that when it comes to making a lasting impact, experiences are indeed far more powerful than any swag bag could ever be. 

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