Personalized AI at Play: Robo Sketch at Zendesk’s AI Summit

November 8, 2024
Robo Sketch | Experience by Interactive Entertainment Group
Robo Sketch | Experience by Interactive Entertainment Group

At Zendesk’s AI Summit 2024, the future of AI-powered customer experiences (CX) took center stage, blending innovation and imagination. But among the insights and tech showcases, a creative spark stole the spotlight, captivating attendees and giving them a personalized slice of the AI-powered experience to take home.

When Robots Draw the Line Between Art and Innovation

Enter Robo Sketch: three synchronized sketching robots, each programmed to create detailed, custom portraits on demand. Watching these AI-powered artists in action, attendees experienced the precision and creativity of AI firsthand—through a personalized lens that reflected Zendesk’s own vision of tech-driven CX.

Custom Branding for a Custom Experience

Every sketch emerged on a custom-branded card, complete with Zendesk’s logo and the summit’s name, offering an ideal keepsake for attendees. On the reverse side, a tagline reminded participants why they were there: “Where the future of AI-powered CX is revealed.” These branded sketch cards didn’t just add a touch of personalization; they aligned with Zendesk’s message, blending innovation with a bit of fun and artistry.

With personalized portraits in hand, attendees left with more than just memories—they carried a piece of the event’s spirit, a pocket-sized reminder of their experience. Robo Sketch’s unique combination of branding, tech, and tangible artistry elevated Zendesk’s AI Summit, leaving a mark that would extend long after the final session.

AI in Action: Interactive, Personal, and Memorable

Our work with Zendesk exemplified how branded experiences can bring AI’s potential to life. As Zendesk unveiled its latest advancements in AI-powered CX, Robo Sketch bridged the gap between concept and experience, giving attendees a fun, personal connection to the innovations shaping their field—one robotic pen stroke at a time.

Zendesk by Interactive Entertainment Group, Inc.

Our attendees loved the experience.

Zendesk

Karen,
Strategic Events Specialist

Zendesk is a leading customer service software and support platform designed to improve the customer experience for companies worldwide. From AI-powered chatbots to robust analytics, Zendesk empowers organizations to build deeper, more meaningful connections with their customers by streamlining support and enhancing communication across channels. Their solutions are geared toward creating efficient, responsive customer interactions, ultimately driving brand loyalty and satisfaction.

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